Holt Renfrew | Canada’s Designer Fashion, Beauty & Lifestyle Retailer - Calgary, Alberta

Henry Burn

Service inegal, RC vous êtes harceler par les vendeurs et souliers pour homme pas de service.

Lara Mitchell Real Estate Group - Calgary Realtors

I am giving a 5-star review for Paula at the Dior counter. She is the reason why I shop at Holt Renfrew. She is friendly, and knowledgeable, and goes above and beyond. I don't usually go to the store because the sales associates are intimidating and most of the time they make you feel as if you don't have money to buy. I tell my friends and network to look for Paula if they want to experience how Holt Renfrew associates should be.

Jax Loh

I don't shop in this store regularly cos I rarely splurge. But sometimes I want to buy things that only can be found in Holt Renfrew.

Staffs in The Core most especially in Men's section on 3rd floor make me feel that I am not welcome to shop there. I feel so small everytime I step inside that store. I've never seen a smile or simple Hi from most of them. The guy from shoes section probably is the worst. He's very unapproachable.

Another staff finally “assisted” me just cos I'm already holding the clothes I wanted to try on and led me to the fitting room. With the horrible customer service I really didn’t want to give them my money. But since I’ve been eyeing that top for quite a while now, I decided to purchased it.

All in all, this is a terrible place to shop

J D

This store is an experience. So many high end brands that you won’t see anywhere else in the city. The layout is curated by brand rather than theme (for the most part) and it will introduce you to the most hip and current fashion trends out there. Giving it a 4 star only because it is a store that may not speak to all….or at least not all credit cards ?

Sherif Hamza

Bought a dress for my girlfriend from skims and got it to be altered, after coming to the store to pick it up on the due date found out they haven’t started yet. My purchase date was may 10th and today is may 19th…. Very poor service

Numan Aral

Came here for testing guerlains les absolus d'orient series. They also carry the l'art la matiere series. Alongside those, and other designer options, they carry a few niche houses as well: Creed, Diptyque, Killian and surprisingly Frederic Malle which I haven't seen in other places (norsdtorm / saks). Great place to get your nose on different frags if you want to explore options outside Sephora & SDM. If you looking for decants in Calgary, hit me up!

Trevor Bozyk

A sales person can make or break the experience….and a sale. I put a coat on hold and went to buy it the following day. There was a lack of sales people of the floor. When I was finally greeted by a surly sale person it was clear he had no interest in make anyone’s day brighter. His rude disposition and confrontational attitude put a tarnish on what should have been a pleasant shopping experience. I eventually decided to keep my 2k. I can purchase directly through the manufacturer.

Wilson

The service quality in this store is gone. Visit If you want to witness sales people fighting each other. They were on a shouting match the other day. I guess they are all pressured to sell. Must be a terrible workplace to be in. No one will attend to you until you are holding an item. It used to be a good store.