spoiledbrat - Glasgow

Adresse: 8 Forrest Dr, Bearsden, Glasgow G61 4SJ.
Téléphone: 07756594846.
Site web: spoiledbrat.co.uk.
Spécialités: -.
Autres données d'intérêt: S'identifie comme géré par une femme, Drive disponible, Livraison, Retrait en magasin, Livraison le jour même, Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Vêtements pour femmes, Cartes de crédit, Cartes de paiement, Chèques, Cartes de crédit.
Avis : Cette entreprise a 11 avis sur Google My Business.
Avis moyen: 3.5/5.

Emplacement de spoiledbrat

07756594846

Bienvenue sur notre résumé de l'entreprise spoiledbrat, située à l'adresse suivante : 8 Forrest Dr, Bearsden, Glasgow G61 4SJ. Vous pouvez les contacter par téléphone au numéro 07756594846 ou visiter leur site web à l'adresse spoiledbrat.co.uk.

spoiledbrat est une entreprise gérée par une femme, offrant une variété de services, tels qu'un drive disponible, la livraison, le retrait en magasin, la livraison le jour même, une entrée accessible en fauteuil roulant, un parking accessible en fauteuil roulant, et une sélection de vêtements pour femmes. Ils acceptent les cartes de crédit, les cartes de paiement, et les chèques.

Cette entreprise a 11 avis sur Google My Business, avec une note moyenne de 3.5/5. Les avis peuvent être consultés pour avoir une idée plus précise de l'expérience des clients précédents.

Les spécialités de spoiledbrat ne sont pas spécifiées sur leur site web. Cependant, en tant qu'entreprise de vêtements pour femmes, on peut s'attendre à une gamme de produits de qualité, adaptés à différents styles et occasions.

En termes de localisation, spoiledbrat est situé dans la ville de Bearsden, à Glasgow. C'est un emplacement pratique pour les habitants de la région, ainsi que pour les visiteurs de passage. Le magasin est accessible en fauteuil roulant, ce qui en fait une option inclusive pour tous les clients.

Avis de spoiledbrat

Shazface elahi

1/5

I ordered a jacket from this company and paid £2 more than standard retail price for the jacket (£2), and £9.99 to have it delivered by Royal Mail First Class tracked.

Spoiled Brat sent me the wrong jacket, and then, sent the item 6 days later! I paid for Next Day Delivery ! So I informed the company and opened a paypal dispute because I never heard back.

In the paypal dispute, they gave me a tracking number for HERMES and did not respond to any of my questions as to why it was late, and why I was sent the wrong item.

I then emailed the company for the 3rd time, who the owner, Susan Irwin, then stated she had sent me an email before "and it could have gone in my SPAM box". No, I never received anything.

The owner then apologised and said she would refund me, and provided me with a free returns label. Cleverly, the company have a "you need to upgrade this with a tracking number " as we cannot refund any items without a tracking number policy. She was clever enough not to clearly state this in her emails!

So now, I am £41 short because the company sent me the wrong item, and that too delivered the item late. And, they refused to offer me a full refund because "they didn't receive the item". Not my fault Susan - you offered me a free returns label! How do I even know that they didn't receive it?

I am so disgusted with the ethics of this company and i highly warn everyone else to stay away. I thought they would have atleast refunded out of kind gesture, seeing as the mistake was THEIRS and not mine.

I have now lodged a complaint with Consumer Rights and the Retailer Ombudsmen.

chris m

1/5

Customer service is truly awful. Order not posted until 8 days after I ordered, received 10 days from order date and Susan who is in charge blamed Royal Mail and ignored my emails. Would not recommend, very unreliable and incompetent

Jayne Maddison

5/5

It’s always a little daunting to order from a company that you’ve never heard of before but the goods ordered, service received and promptness of delivery was exceptional! Cannot recommend this company enough and would not hesitate to order from them in the future.

Chloe stenhouse

5/5

Purchased a few wildfox sweaters from here & every item has been great Quality & exactly what it looked like on the pictures. I wont buy from anywhere else now as i know what i'm getting here and the customer service team couldn't be more helpful - 100%

Elaine

5/5

Amazing website really easy to use, great customer service, products are amazing and speedy delievery time. i love my new disney wallet

Christelle LEGRAND

1/5

Worst customer service ever !! Stay away from them !!
They took 2 months to send the item, the post office sent it back to the company and I tried to contact them one of their employee yelled at me and when I asked to send it back they stopped answering me !!!

Joy Tong

1/5

Refund credits instead of original payment method, then website updated and all my credits disappear. The worst website and customer service ever!

Clare Hill

5/5

Great website, lots of choice for gifts and clothing. Thanks Susan for your help :0)