Big Box Outlet Store - Burquitlam - Coquitlam, British Columbia

Courtney DiCicco

The staff here are usually really friendly. Today I went to try on a jacket to see if it fit. I liked it given it was a good price. But when I went to the till I explained to the clerk the tag had come off and I had given it to her. She's like yeah I don't know that's the correct tag ( implying I was lying) I mentioned there are more coats over in the rack to verify the price she replies no it's fine I'll do it. At this point I feel she's being pretty rude so I said I can just leave. The other clerks notice and offer to help. She's like no it's fine I'll do it. She scanned it it i the system and coat was even cheaper but I walked out because I couldn't handle how rude the clerk was. Abrupt and accusing me of lying. I think you should train your staff better.

Cole Wight

I purchased a sun tent. It was clearly a used item that was purchased from and returned to Costco. The tent was appropriately discounted as it was visibly used. I tried to set it up in the store to ensure it worked but I was told I was not allowed to do that and that it must be bought blind and then returned if unsatisfied.

When I set it up at home, I found one of the poles broken in half and I got fiberglass all over my hand. It still hurts the next day and I can't get it off.

The store clearly didn't verify that the item was in good working condition before selling. I am returning the item, but I also know there are two other sun tents there and I really want this item. Not sure if they will be kind when I try to set it up again in store because I am not buying it blind anymore.

Julie B

Love this store. Clean and well organized. The staff is super helpful, they are excellent to let you know know of the deals. We have gotten some AMAZING deals here! Ann is always great to help us out and take us to all the deals. Today ALL the clothing was an extra 40% off and man did we score some fantastic deals!

Seongmi Shin

코스트코 물건들인거같아요. 포장이 찢긴 제품, 사용감이 있는 제품은 더 싸게 구매할 수있어요. 캔으로된 강아지사료와 Wok 냄비, 한개 남은 toms 슬리퍼를 아주 싸게 샀습니다. 물건 종류가 다양해서 구경하는것도 재밌습니다.
주차장은 여유있는 편이고 스카이트레인 역에서 가까워서 가기 편해요.

Spencer Forsyth

I ordered a blender from them and it said nothing about it being used. I got a used blender, opened box and very scratched. The picture showed a new blender as well. Very disappointed.

Lycoris lo

Decent store, good deals, nice selection.

However they have closed early for a week now "due to the heat wave" so are they only open in the morning for the rest of summer? Value village never closed and Big Box didn't close like this last year. No information about if this is temporary while they get something fixed either.

All week I've seen people outside upset that it's closed. So hopefully people see this and don't waste their time 🙁

Gabor Zekany

Garbage scamming place,I tried to buy 2 different sweaters they wouldn't sell me the 2 sweaters because there was a cheaper price on it........ Those 2 old cashiers should get fired

Pia Aquino

I had such a great experience dealing with Crystal. When she heard that the Burquitlam store did not have the cookies that I wanted, she went out of her way to go to another store to get some. When I got to the store, she gave me a generous discount and even helped me load the stuff to my car. What an exceptional customer service! I will never forget the kindness that Crystal has shown me. She is truly an asset and Big Box is lucky to have her! 🙂